Cancellation Policy

At ShinDigg Photography, we strive to provide exceptional service and flexibility for our clients. To maintain fairness and clarity, the following cancellation policy applies:

1. Initial Payments

• All initial payments are non-refundable.

• Non-refundable initial payments may be applied toward a rescheduled session if the session is rescheduled within six months of the original booking date.

2. Client Cancellations or Rescheduling

• Rescheduling Requests: Clients must notify us at least 48 hours before the scheduled session to reschedule without additional charges. Rescheduling requests made less than 48 hours before the session may incur a rescheduling fee of $45.

• No-Shows: Failure to attend your session without prior notice will result in the forfeiture of all payments made and no rescheduling options.

3. Cancellations by ShinDigg LLC

• If ShinDigg LLC cancels your session due to unforeseen circumstances, clients will receive a full refund or the option to reschedule the session at no additional cost.

4. Weather-Related Cancellations

• For outdoor sessions, ShinDigg LLC reserves the right to reschedule due to inclement weather. Rescheduling due to weather will not result in additional charges or the loss of any payments.

5. Late Arrivals

• Clients arriving more than 15 minutes late will be charged a $15 late fee plus $1 for every additional minute after the 15-minute mark.

• The session will still end at the scheduled time regardless of late arrival. 

6. Refund Policy

• Except in cases where ShinDigg LLC cancels the session, all payments made are non-refundable.

If you have any questions or need assistance with your booking, please contact us at shndgg@icloud.com